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Terms and Conditions

General terms and conditions

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1. scope
For all orders via our online store under the domain by entrepreneurs apply the following terms and conditions.

Given entrepreneurs, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions of business, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.


2. contracting party, conclusion of contract
The purchase contract is concluded with the efa GmbH (more information about us we have in the imprint summarized).

With the placement of the products in the online store, we make a binding offer to conclude a contract üabout these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded by clicking the order button to accept the offer über the goods contained in the shopping cart. Immediately after sending the order, you will receive another confirmation by e-mail.


A binding contract can also come into being beforehand as follows:

  • If you have chosen credit card payment, the contract comes into effect at the time of the credit card charge.
  • If you have chosen the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.

The language available for the conclusion of the contract is German.


The conclusion of contracts with private customers / consumers can not take place and is expressly excluded.

We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view and download the terms and conditions at any time here on this page. Your past orders can be viewed in our customer login.


3. delivery conditions
In addition to the stated product prices, shipping costs are added.
Näheres to the Höhehe of the shipping costs, you will learn at the offers and under shipping costs.


After consultation, you have in principle the possibility of pickup at our warehouse north of Berlin at efa GmbH, Gewerbestraße 16, 16540 Hohen Neuendorf, Germany at the following business hours: weekdays 9-17 clock.
The payment is then on site in cash (please bring the invoice amount suitable) or on account.
Please call us beforehand: Tel: +49 (0)30 30 111 870 or send an email to

We do not deliver to packing stations.

4. Payment
In our store, the following payment methods are available to you:

  • Invoice - for customers from Germany and Österreich
    A claim to purchase on account does not exist. The efa GmbH reserves the right to a credit check.
    It is the payment immediately after receipt of the invoice. For Überweisungen from abroad may be subject to fees at the expense of the Überweisenden.
  • Prepayment
    If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
  • .
  • Paypal
    You pay the invoice amount über the online provider Paypal. You must be registered there in principle or register first, legitimize with your access data and confirm the payment instruction to us (exception if necessary guest access). If you choose the payment method Paypal/Paypal Express, an additional 0.75 percent of the purchase price will be charged. You will receive further information during the ordering process.
  • Credit card
    We accept the following credit card providers:
    Maestro (3D-Secure), Master Card, Visa / Visa Electron and American Express.
    If you select the payment method credit card plus 0 percent of the purchase price as a cost.
    The charge to your credit card is made with the completion of the order.

More information at Payment methods.

5. Retention of title
For entrepreneurs, the following applies in addition: We retain title to the goods until full settlement of all claims arising from an ongoing business relationship. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You shall remain authorized to collect the claims, but we may also collect claims ourselves insofar as you fail to meet your payment obligations.


6. transport damage
For entrepreneurs, the following applies: the risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the carrier, the freight forwarder or the person or institution otherwise designated to carry out the shipment. Among merchants, the obligation to inspect and notify regulated in 377 HGB (German Commercial Code) shall apply. If you fail to give notice as stipulated therein, the goods shall be deemed to have been approved, unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.


7. warranty and guarantees
The statutory defect liability law applies. Information on any additional manufacturer warranties and their exact conditions can be obtained on weekdays from our customer service Mo.-. Fr. 8 am - 5 pm tel. under +49 (0)30 30 111 870 erfahren.

8. Code of Conduct
We have submitted to the following codes of conduct:
Trusted Shops:

9. notice gemäß battery law
Since in our shipments batteries and rechargeable batteries may be included, we are required by the Battery Act (BattG) to inform you of the following:
Batteries and rechargeable batteries may not be disposed of in the household waste, but you are legally obliged to Rückgabe used batteries and rechargeable batteries.
Used batteries may contain harmful substances that can harm the environment or your health if not properly stored or disposed of. However, batteries also contain important raw materials such as iron, zinc, manganese or nickel and can be recycled. You can return the batteries after use either to us or in the immediate vicinity (eg in trade or municipal collection points or in our shipping warehouse) free of charge.
The delivery at points of sale is limited to end users for the übliche quantities and such waste batteries, the distributor as new batteries in its range führt or geführt.

crossed-out wheeled garbage can The sign with the crossed-out wheeled garbage can means that you must not dispose of batteries and rechargeable batteries in the household garbage.
Under this sign you will also find the following symbols with the following meaning:
Pb: Battery contains Lead
Cd: Battery contains Cadmium
Hg: Battery contains Mercury

10. Final Provisions
If you are an entrepreneur, then German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us shall be our registered office.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us shall be our registered office.

If one of the provisions should be invalid, the remaining provisions shall retain their validity.

Date: 19.5.2015

efa GmbH
Mollwitzstr. 2
14059 Berlin

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